The document root for your main domain name is the public_html folder. When you are ready to upload your website, the files will go into the public_html folder. Once you have uploaded an index page, it will over-ride the default "Hello There!" page that accounts show upon sign-up. When you add additional domains to your account, it will create a folder in your public_html folder for that domain. With a subdomain the folder will be called the same name as the subdomain, for example public_html/subdomain. For an Addon Domain, by default it will create a folder in your public_html folder with the same name as the Addon Domain. If you would like you can change the document root for your Addon Domain when it is created to a different folder. The directory index is the first file the server loads and by default will be the index file within the document root of the domain (the public_html folder if it is your primary domain). Our servers always load the file called "index" if your domain is typed into the browser, first looking for index.htm, then index.html, and finally index.php. When your account is first created, we also place the default.htm file (the default "Hello There!" page) in your account that will load if no index files are found. If there is no index or default file in your folder, then the website will not load unless the directory index is modified. Some website design applications will name the home page something other than index. For example, the application may name your homepage Welcome.html or Home.html. If your application does this, you will need to modify your site so that the directory index matches the name of your website's first page. In the following example we will assume you want your domain to point to Welcome.html when it is visited in a browser. htaccess file so that the server will load Welcome.html first. htaccess file in your domain's document root and add the following line: DirectoryIndex Welcome.html. We don’t guarantee that we will receive your returned item.Once that is added, when your domain is visited that page will be loaded first. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. If you receive a refund, the cost of return shipping will be deducted from your refund.ĭepending on where you live, the time it may take for your exchanged product to reach you, may vary. You will be responsible for paying for your own shipping costs for returning your item. To return your product, you should mail your product to: TSN-MD LLC, 7006 Reisterstown Rd, Baltimore MD 21215, United States If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return. Once the returned item is received, a gift certificate will be mailed to you. If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. If you need to exchange it for the same item, send us an email at and send your item to: TSN-MD LLC, 7006 Reisterstown Rd, Baltimore MD 21215, United States. We only replace items if they are defective or damaged. Only regular priced items may be refunded, unfortunately sale items cannot be refunded. If you’ve done all of this and you still have not received your refund yet, please contact us at items (if applicable) There is often some processing time before a refund is posted. Then contact your credit card company, it may take some time before your refund is officially posted. If you haven’t received a refund yet, first check your bank account again. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Any item that is returned more than 30 days after delivery
Any item not in its original condition, is damaged or missing parts for reasons not due to our error There are certain situations where only partial refunds are granted (if applicable) Please do not send your purchase back to the manufacturer. To complete your return, we require a receipt or proof of purchase. Seasonal items may not be eligible for return. It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it.
If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
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